CRISIS AND
REPUTATION MANAGEMENT

Overcome
Crisis with us
A single orange with a green leaf attached, displayed against a plain white background.

Crisis Communication Channels: Reaching Your Audience Instantly

Why wait to get your message across?
Explore how to use dedicated crisis websites, employee Intranets, and mass notification systems to deliver clear, accurate information. Learn why a multi-channel approach guarantees you stay in control of the narrative.

Quick & Clear Crisis Response: Immediate, Accurate, Trustworthy

Speed and honesty win every time!
Learn the best practices for a speedy, accurate initial crisis response. Discover how immediate, transparent communication can keep public safety paramount, maintain consistency, and protect your brand's integrity.

Reputation Repair: Strategies for Bounce-Back Success

Can your brand recover from a crisis? Absolutely!
Explore our master list of ethically-driven reputation repair strategies, from honest apologies to fair compensations. See how our authentic approach can transform a crisis into an opportunity for reaffirmed trust.

The Road to Resilience: Continual Improvement

Why settle for just recovering when you can come back stronger?
Our post-crisis phase involves ethical reflections and honest assessments to better prepare your organisation for future challenges. Discover how continuous transparency turns setbacks into setups for success.
Navigating Crises
with PR Solutions

Crisis Management: Protecting Your Brand with Genuine Care

Unlock the secrets of authentic crisis management!
Our approach is your shield against threats, focusing on public safety, financial security, and stellar reputation management. Learn how being genuine can turn a crisis into a trust-building opportunity.

Crisis Preparation: Ready for Anything

Are you truly prepared for the unexpected?
Discover our foolproof strategies for ethical crisis preparation, including annual updates to your crisis plan, training for a dedicated team, and pre-drafting transparent messages. Ensure you're always one step ahead.

Crisis Management Planning: Ahead of the Curve

Why gamble with your brand’s future?
Our transparent crisis management plan is not a rigid blueprint but a flexible guide that lets you pre-assign tasks and streamline responses, saving precious time when every second counts.

Crisis Management Team: Real Experts, Real Results

Meet the dream team you need in a crisis!
Comprised of specialists from public relations, legal, security, and more, our crisis management team embodies authenticity and ethical action, ensuring every member knows their role and delivers under pressure.

Spokesperson Training: Your Voice, Only Better

Master the art of crisis communication!
Our spokesperson training focuses on clear, jargon-free communication, helping your team convey transparency and integrity. Learn the tricks to appearing genuine and calm, even under the media spotlight.

Message Crafting: Words That Matter

Say what you mean and mean what you say!
We help you pre-draft crisis messages that are both transparent and authentic, ensuring your communication is truthful and effective. Discover how the right words at the right time can safeguard your reputation.

Why work with us

Authentic, Ethical and Transparent

Tired of agencies that overpromise and underdeliver? We're different. We're entrepreneurs with a corporate pedigree and in-house PR expertise, which means we understand your business inside and out. But more importantly, we're honest, ethical, and transparent – because your trust is worth more than any quick win.

Frequently asked questions

for Crisis success
Yes, we have extensive experience navigating crises similar to yours. In fact, we have seen them all. We understand the unique challenges you face and have a proven track record of delivering effective solutions.
We have a 24/7 crisis response team ready to act immediately. We can have a dedicated team, assessing the situation, developing key messages, and implementing a strategic communication plan to mitigate the impact of the crisis
Our crisis communication approach is comprehensive and tailored to your specific needs. We prioritise transparency, empathy, and swift action. We'll work closely with you to understand the situation, develop clear and consistent messaging, and communicate effectively with all stakeholders to protect your reputation and restore trust.
We proactively engage with journalists to ensure accurate reporting, leverage social media monitoring tools to identify and address emerging issues, and create compelling content to counter negative narratives. Our goal is to control the narrative and shape public perception positively.
Absolutely. We believe in proactive crisis preparedness. We'll work with you to develop a comprehensive crisis communication plan that identifies potential risks, outlines clear communication protocols, and equips your team with the tools and training necessary to respond effectively to any future incidents.
We have experience working with legal counsel on crisis situations that involve legal or regulatory complexities. We understand the importance of compliance and will ensure that our communication strategies align with legal requirements and protect your interests.
We recognise the importance of keeping employees informed and engaged during a crisis. We'll work with you to develop clear internal communication channels, provide regular updates, address employee concerns, and foster a sense of unity and resilience within your organisation.
Yes, we have a network of satisfied clients. We are happy to general discuss case studies. Client confidentiality is of the utmost importance.
We offer transparent and flexible pricing options based on the scope and complexity of the crisis. We can discuss a customised plan that aligns with your budget and ensures you receive the support you need to navigate this challenging time.
Our unique combination of Authenticity, Transparency and being Ethical is rare in today’s times. We are results driven. You will never be assigned a junior publicist regardless of the size of the project. We are committed to providing exceptional service that exceed your expectations.

CONTACT US

Tell us what's on your mind.

(Required)
This field is for validation purposes and should be left unchanged.
Hexagonal badge displaying "Top Public Relations Company: Clutch, Australia 2024" in a professional and minimalist design.Hexagonal badge with the text "Top Reputation Management Company, Clutch, Australia, 2024" displayed within multiple borders.PR Boutiques International logo featuring red and purple curved shapes above the text.Hexagonal badge with text "Top Public Affairs Company, Clutch, Australia 2024" on a dark and light gray background.Hexagonal badge featuring the text "Top Crisis Communications Company - Clutch - Australia 2024".
White jigsaw puzzle piece with one protruding knob and two indented slots against a black background.

Reconnect PR is an award winning PR Agency located in Sydney, Australia.

RECENT WORKS

Close-up image showing a dental procedure in progress. The website 7NEWS displays an article titled
A news anchor in a suit and tie is speaking at a desk. The screen behind him displays an image of a woman painting on a wall, with the text
ABC NEWS website screenshot showing an article titled
Magazine article titled

CONTACT INFO

Address : LEVEL 1/457 Elizabeth St, Surry Hills, NSW, 2010

Phone : 1300 475 602

[email protected]

A koala holding a gray megaphone with an open mouth, appearing as if it is shouting through the device.
LET'S CHAT
plus-circle